Refund policy

We strongly believe in our products and want every customer to be satisfied.

We handle returns on a case-by-case basis with the ultimate objective of satisfying you, our customer. If your purchase isn’t right, we’ll work to fix it. We hope to build trust with you and create a relationship with them for the long term. Standing behind what we sell is a big part of that. We’ll always do our best to take care of customers — our philosophy is to deal fairly and reasonably; we hope others will be fair and reasonable with us as well.

If you have an issue with your order please contact us at primalpalateorders@gmail.com